Diagnostic order management and billing for a diagnostics lab
A diagnostics lab coordinated doctor referrals and patient test orders through paper and register-based records, with invoicing handled manually. We built a diagnostic management system centralizing doctor records, digital patient test orders, automated invoicing, and international payment processing in one platform.
- CLIENT
- A diagnostics laboratory
- INDUSTRY
- Diagnostics, healthcare
- ENGAGEMENT
- ERP architecture, development and long-term support, ongoing
- STACK
- .NET / .NET Core, SQL Server, jQuery
Doctor coordination and patient test orders ran through paper registers, not a system.
- Difficulty managing doctor records and coordination
- Manual handling of patient test orders
- Paper-based and register-based data entry
- Inefficient invoicing process with no integrated payment system
- High dependency on staff for daily operational tracking
One system, built around how the work actually happens.
A centralized doctor database
Structured doctor records and contact management replacing scattered notes and registers.
Digital patient test order entry
Test orders are entered digitally with real-time tracking and organized order history, in place of paper-based intake.
International payment gateway
Secure international payment processing with automated transaction recording, reducing payment handling errors.
Automated, integrated billing
Invoices generate automatically as part of the same workflow that tracks the test order, rather than as a separate manual step.
What it runs on.
What changed.
- Eliminated manual register-based entries
- Reduced paperwork and administrative workload
- Faster order processing and billing
- Secure and reliable international payment handling
- Decreased staff dependency for day-to-day tracking
This page shows no percentages or figures because none have been confirmed by the client for publication. Where a number is not verified, it is left out rather than estimated.
After go-live.
The platform was built to grow with test volumes and newly onboarded doctors, and it evolved with the laboratory's needs through continuous improvements and long-term support.
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