QR-based ordering and kitchen automation for a restaurant
A restaurant handled dine-in orders by hand, causing delays and orders delivered to the wrong table as volume grew. We built a QR-based ordering system where customers order from a table QR code, the kitchen receives it in real time, and billing generates automatically once the order is complete.
- CLIENT
- A restaurant operator
- INDUSTRY
- Restaurant, food service
- ENGAGEMENT
- ERP architecture and development, with long-term support and enhancements
- STACK
- .NET / ASP.NET MVC, SQL Server, jQuery
Manual order-taking meant delays, mistaken tables, and slow, manual billing.
- Manual order entry caused delays during busy periods
- Orders were sometimes delivered to the wrong table
- Real-time order tracking was difficult with a paper-based process
- Billing and invoice generation were manual and time-consuming
One system, built around how the work actually happens.
QR-code ordering per table
Each table gets its own QR code; customers order directly from their phone, with menu items and deals managed dynamically from the back end.
Real-time kitchen coordination
Orders reach the kitchen directly from the system with live preparation status, cutting the errors that came from relayed paper tickets.
Automated invoicing on completion
An invoice generates automatically once an order is marked complete, replacing manual bill preparation at the table.
Live status for customers and staff
Both the kitchen and the customer can see order status update in real time from placement through delivery.
What it runs on.
What changed.
- Orders generated digitally via QR code instead of manual entry
- Correct, timely order delivery to the right table
- Reduced staff dependency for order-taking during peak periods
- Faster service and accurate, automated billing
This page shows no percentages or figures because none have been confirmed by the client for publication. Where a number is not verified, it is left out rather than estimated.
After go-live.
With continuous improvements after launch, the QR ordering platform became a reliable backbone for the restaurant's day-to-day ordering.
The work behind this project.
Where this work applies.
Running into something similar?
Describe what you are dealing with and we will tell you honestly whether this is a pattern we have solved before.